Privacy Policy

Last updated: May, 16th 2024

This Privacy Policy describes how Mobile-food sarl collects, uses, and safeguards your personal data when you use the Abanero application.

1. Data Collection

Personal Data: When you use Abanero to order food, we collect the personal details you provide, which include your phone number, email, and details of your food order.

Behavioral Data: We use third-party services like Google Analytics, Hotjar, and Meta to collect data about your behavior on our platform. This helps us understand user preferences and improve our service. You can find more about their respective privacy policies here: Google Analytics Privacy Policy, Hotjar Privacy Policy, Meta Privacy Policy. Please note that these third-party services may host some of your data outside of Switzerland.

2. Data Usage

Service Provision: Your personal data is primarily used to facilitate food delivery at food trucks or food booths.

Service Improvement and Advertising: The behavioral data we collect is analyzed to enhance user experience on our platform and for online advertising purposes.

Data Deletion Requests: If you wish to have your data deleted before the specified period, you can request it by emailing us at contact@abanero.app. Additionally, if you have an account with us, you can edit or delete your personal information directly by logging into your account.

4. User Rights

Age Restrictions: Users must be 16 years or older to use Abanero.

Policy Updates: Any changes to this privacy policy will be communicated to users via email. It's important to keep your email up-to-date to ensure you receive all communications from us.

Data Submission: Users are required to provide personal details to access and use our services. Before making an order or creating an account, users must read and agree to this privacy policy.

5. Data Security

We employ robust security measures to protect your data. Our service providers, like Infomaniak, also implement security measures to safeguard data.

6. Contact Information